Order Statuses or Processing
The orders will be changed to various statuses such as:
|On Hold||Insufficient credits, click on the live button to know the required amount to be added in the wallet to make the order Live. Live orders only printed and dispatched.|
|Live OOS(Out of Stock)||The Product is not in the warehouse. To check in-stock date: products -> No Stock Report.|
|Live||The Live status confirms the product is in stock.|
|To be Printed||The Product ready for printing.|
|Printed||Ordered Product gets Printed and ready for Dispatch.|
|Packed||Orders dispatched from our side.|
|Delivered||The order gets Delivered to the Customer.|
|Cancelled||The Cancelled Order (Orders can be cancelled only in Live oos and Live).|
|Returned||The Order is Returned (Orders -> Return Management), you can reship it to a new address.|
How to update Action Required status?
In this article, we will cover the order status ACTION REQUIRED. Let's see what it means and what action should we take. NO DATA is now changed to ACTION REQUIRED What does ACTION REQUIRED mean? 1. When you place an order with Qikink, the status is ...
How to track an order?
The tracking ID or Airway Bill (AWB) number is updated on the Qikink dashboard besides all your orders. Login to your Qikink dashboard. Go to Orders > All orders. You can click on the tracking id to get the live information about your order transit. ...
How to edit or cancel an order?
You can cancel an order only until the order status is "To be printed" How to cancel an order. Step 1 : If you wish to cancel an order after you have placed it, go to Orders > All orders Step 2 : Select the order that you wish to cancel. Step 3 : ...
How to Cancel My Order?
You can cancel your orders in the "Live" status itself. Instantly you will receive the refund as you can check the same in the Master Statement. "Live OOS" and "On-Hold" orders also can be canceled by yourself. Once the order reached the "To Be ...
Why is my order getting delayed?
There may be several reasons the order is getting delayed. The reasons are as follows, Mismatch design's measurement Design file link is invalid Design file is not suitable Copyrighted design Incomplete shipping details The product is out of stock If ...