Order Statuses for Processing
ORDER STATUS
The orders will be changed to various statuses such as
| Order
Status |
Description |
| On Hold |
You have insufficient credits.
Click the live button to see the amount needed to make the order live. Live
orders are printed and dispatched once funds are available. |
| Live OOS |
The product is not in the
warehouse. Check the in-stock date using the No Stock Report under Products. |
| Live |
The product is confirmed to be
in stock and ready for processing |
| To be
Printed |
The product is ready for
printing. |
| Printed |
The ordered product has been
printed and is ready for dispatch. |
| Manifested |
We have packed the orders and are waiting for the pickup. |
| In-Transit |
The orders are currently in transit to the customer. |
| Exception |
The first delivery attempt failed, and Auto NDR will activate on our end. In the meantime, please check with the customer about the issue |
| Delivered |
The order has been successfully
delivered to the customer. |
| RTO
Initiated |
The customer has denied the
package, and it is being returned to our origin. |
Returned | The order has been returned. You can reship it to a new customer. |
| Cancelled |
The order has been canceled.
You can only cancel orders that are in Live OOS or Live status. |
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