Setting up the Courier Priorities and Exclude Courier list for order
Amazon orders must be shipped through specific couriers like BlueDart, Delhivery, Xpressbees, and IndiaPost. They cannot be shipped via Ekart and Ecom Express.
What is Courier Priority and Exclude Courier
Setting up Courier Priorities is selecting your preferred carrier to ship all your store orders without having to select one for each order. You can add up to 5 carriers to the list. If the first carrier isn't serviceable, it autoselects the second priority carrier.
Exclude Courier is adding carriers with whom you do not wish to ship your orders.
We highly recommend not adding Delhivery and India Post to the exclude list as Delhivery is the only courier that serves 24000 pin codes across India. India Post is used only when the order is not serviceable with any courier company.
How to set the Courier priorities and Exclude Courier list for orders.
Follow the below steps to set up your desired courier list.
- Log in to the Qikink Merchant Dashboard
- Go to Settings > Shipping
- Select preferred couriers from the dropdown
- Select up to 5 couriers on the priority list
- Click Save Courier Priorities & SMS Name
Follow the same step in Exclude Courier List and Click on Save Exclude Courier List.
Amazon sellers should enable this Exclude Courier option to not ship their packages via Ekart and ECOM Express
If Courier Priority and Exclude Courier lists have been saved already, orders will be booked on that priority list only.
In rare cases, orders may not be booked as per the above courier preferences. It's mainly due to the shipping partner's API being down. Such cases are hard to avoid. Contact our customer support to seek assistance in these circumstances.
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