Order Shipping Status is LOST / LOST In-Transit
If the shipping status is marked LOST by the shipping carrier, we will refund the amount debited for your order back to your credits. You can then place a new order for your customer.
Since we are using 3rd party logistics to fulfill our orders, Qikink is not liable for any refunds in case of undelivered or returned shipments.
- Qikink will not make any refunds or resend a product if any order is not delivered due to any reason and processed for RTO.
- All the disputes related to Damage, Fake delivery, etc. must be raised within 24 hrs of delivery/delivery attempt. Any such cases raised after 24 hrs will not be entertained.
- Courier partners shall entertain claims related to damage only if negative remarks are mentioned on the POD copy. If the POD copy is clean, courier partners shall not accept any claim.