Change of customer address
Shipping is confirmed by the courier company as per the zip code/ pin-code entered while placing the order. Hence, it is possible for an order to be shipped from our facility with an incorrect address.
If the order is shipped from our facility, we can raise a request to the courier company for change of address but it is unto the courier company to honour the request. If, the courier company fails to change the address, the order will be returned to origin (RTO) after the delivery attempts.
If the order is not shipped from our warehouse and the status is printed
, you can write to us at firstname.lastname@example.org
with the order ID
and the correct address
If the status is LIVE or To be printed, you can update the address from your Dashboard, by clicking on the pencil icon under actions and against the order.
I hope this helps.
What if my customer wants to return the order or product?
If your customer has received the order damaged, misprinted or broken, you can raise a request for the claim within 10 days of the delivery post which you will have to bear the loss. You need to email us at email@example.com with proper images of the ...
Update or Change Qikink Dashboard Password
In any case, at any time, if you wish to change or update your password for your Qikink Dashboard, follow the below steps. Step 1 : Login to your Qikink Dashboard Step 2 : Go to Settings Step 3 : Click on Reset Password Step 4 : Enter the Current ...
Can I change the order I placed?
You can cancel the order from On-Hold, Live, and Live-OOS Statuses. Once the order is taken for processing, the product will be moved from inventory, labeled, and pre-processed. At this stage, you are no longer able to cancel or change the order. ...
Can we change the shipping partner after the order is placed?
Once the order is changed to the "To Be Printed" status, changing the courier partner option is not available. However, if the order is not taken for printing, you can cancel and place the order again. We process orders based on First - In, First - ...
How can I place my store orders with Qikink?
The process of placing store orders can be automated with the API Integration system. After integration, your customer's orders will be reflected in our dashboard automatically. You can change the settings to process the orders without your ...