Understanding the Types of Shipment Tracking Statuses

Shipping Statuses

After the shipping label is generated, you can track your order from the dashboard. The tracking ID will be any of this status below : 

  • Pickup Scheduled: Pickup request sent to courier.
  • Pickup Error: Issue with order details or API prevents pickup generation.
  • Out for Pick Up: The courier is on the way to pick up your parcel.
  • Pickup Exception: Courier attempted pickup but could not complete it.
  • Pickup Rescheduled: Pickup was not possible and is set for the next day.
  • Order Picked Up: Your order has been collected from the factory.
  • In-transit: The package is en route to the destination hub.
  • Out for Delivery: The package is on its way to the delivery address.
  • Undelivered 1st/2nd/3rd Attempt (Exception): Delivery attempt was unsuccessful for reasons like:
    • Customer not contactable
    • Incomplete address
    • COD amount not ready
    • Future delivery requested
    • Self-pickup requested
    • Customer refused delivery
    • Closed premises
  • Delivered: Package has been successfully delivered.
  • RTO (Return To Origin) Initiated: Package is being returned to the seller.
  • RTO Delivered: Returned package has been delivered to the seller's address.
  • Reverse Pickup Initiated: Request for reverse pickup has been made.


      • Related Articles

      • International Shipping

        You can take your brand internationally but using the international shipping services of Qikink. We are partnered with reliable shipping partners to ship our international orders. All shipments shipped internationally may incur some kind of customs ...

      • India Post Shipping Services

        Qikink will ship your products through India Post when your customer's pin code is not serviceable by any couriers. Unlike other shipping providers, India Post's shipping charges will be shown at the time of assigning it. Qikink will charge the usual ...

      • How is shipping calculated?

        Shipping is calculated on the total weight of the products ordered. For every domestic order, Qikink charges flat charge per 500 grams : Rs. 54 for Air shipping (exclusive 18% GST) Rs. 42.37 for surface shipping (exclusive 18% GST) Rs. 34 for COD ...

      • Shipping Escalations

        In this article, we'll see how to handle different shipping escalations. So let's get started. Order Shipping Status is Undelivered If your customer has not received a call during the delivery or an attempt was not made, write to us within 24 hours ...

      • How to track an order?

        The tracking ID or Airway Bill (AWB) number is updated on the Qikink dashboard against all your orders. Login to your Qikink dashboard. Go to Orders > All orders. You can click on the tracking id to get the live information about your order transit. ...