How long does it take to prepare the order for shipping?
Once the order is made live, Qikink processes Inventory, pre-processing, printing, labelling, Quality check, packing and dispatch. Qikink has an end to end automated system with trained manpower to process each order within 2 working days.
After processing more than a million of orders, we are comfortable to say 90% of orders are dispatched within 2-3 days timeline. Few orders due to unavoidable reasons pertaining to printer, design, QC, issues may take upto 4-5 days.
However, we have an active support team. You can contact via email or chat for any help on the same.
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How long does it take to fulfill an order?
The fulfillment time is the time taken to print and pack your order for pickup. Hence, it does not include shipping time. We ship all your orders within 3- 7 working days based on the product category Product Type Processing Time Plain Products 1-2 ...
Why is my shipping status showing as pickup exception?
Once the order is manifested, it is added to the dispatch bin allotted for every courier to be picked up by the courier service. If the order was manifested after the courier pickup is completed, that shipment will be picked up only on the next ...
Can we change the shipping partner after the order is placed?
Once the order is changed to the "To Be Printed" status, changing the courier partner option is not available. However, if the order is not taken for printing, you can cancel and place the order again. We process orders based on First - In, First - ...
Order Reference Number
Order Reference Number is the unique numeric identifier that you generate when you place an order. If your store is connected to Woo-commerce or Shopify, the Order Reference Number is generated automatically when an order is placed on the website. ...
What to do when my order is not delivered?
Reasons for Non-Delivery and Suggested Actions If your order has been dispatched but not delivered, it may be due to one of the following reasons. Here are the steps you can take: 1. Shipment Marked as Delivered If your shipment shows as delivered ...