Why is my shipping status showing as pickup exception?
Once the order is manifested, it is added to the dispatch bin allotted for every courier to be picked up by the courier service.
If the order was manifested after the courier pickup is completed, that shipment will be picked up only on the next working day and until then, it will be marked as PICKUP EXCEPTION.
For self-shipments, if the package is not getting picked up within 3 working days due to any reason, the order will be added to the returned inventory.
You will be charged Rs. 20 + GST for each product in your order as an inventory storage cost (NON-REFUNDABLE).
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Can we change the shipping partner after the order is placed?
Once the order is changed to the "To Be Printed" status, changing the courier partner option is not available. However, if the order is not taken for printing, you can cancel and place the order again. We process orders based on First - In, First - ...
What if my customer wants to return the order or product?
If your customer receives an order that is damaged, misprinted, or broken, you can submit a claim request within 7 days of delivery. After this period, you will need to bear the loss. To file a claim, please email us at care@qikink.com with a proper ...
What does the order status - Manifested' mean?
The term order manifested means that the order is packed and ready to be picked up from the warehouse. This does not mean that the order is shipped.
How long does it take to fulfill an order?
The fulfillment time is the time taken to print and pack your order for pickup. Hence, it does not include shipping time. We ship all your orders within 3- 7 working days based on the product category Product Type Processing Time Plain Products 1-2 ...
How long does it take to prepare the order for shipping?
Once the order is made live, Qikink processes Inventory, pre-processing, printing, labelling, Quality check, packing and dispatch. Qikink has an end to end automated system with trained manpower to process each order within 2 working days. After ...