What is Pick-Up Exception? What Causing It?

Why is my shipping status showing as pickup exception?

Once the order is manifested, it is added to the dispatch bin allotted for every courier to be picked up by the courier service. 

If the order was manifested after the courier pickup is completed, that shipment will be picked up only on the next working day and until then, it will be marked as PICKUP EXCEPTION.

Click to know about the different shipping statuses.

Warning
For self-shipments, if the package is not getting picked up within 3 working days due to any reason, the order will be added to the returned inventory. 
You will be charged Rs. 20 + GST for each product in your order as an inventory storage cost (NON-REFUNDABLE). 

    • Related Articles

    • Can we change the shipping partner after the order is placed?

      Once the order is changed to the "To Be Printed" status, changing the courier partner option is not available. However, if the order is not taken for printing, you can cancel and place the order again. We process orders based on First - In, First - ...

    • Does QikInk’s name appear in the shipping label?

      Qikink's products and order fulfilment services are all 100% white labelled. Shipping label does not contain Qikink's name or contact number. This means that there are no Qikink brand or any other information about Qikink services on the shipping ...

    • What does the order status - Manifested' mean?

      The term order manifested means that the order is packed and ready to be picked up from the warehouse. This does not mean that the order is shipped.

    • Design

      We received the design in PNG or JPEG format Recommended -300 DPI Trim extra spaces in design file 1.What is the processing time? Our standard dispatching time is 2 to 3 days; for AOP (All Over Print), it's 4 to 5 days. 2.What is an order reference ...

    • What if my customer wants to return the order or product?

      If your customer has received the order damaged, misprinted or broken, you can raise a request for the claim within 7 days of the delivery post which you will have to bear the loss. You need to email us at care@qikink.com with a proper unboxing video ...