Once you have connected your store with our Dashboard and started receiving customer orders, here's how the payment and fulfillment works.
Prepaid Order Fulfillment
Step 1: Customer Pay To You
In Prepaid orders, the customer makes a payment to you directly using your payment gateway setup on your online store. Once you receive the payment, you can place that order on Qikink's Dashboard.
Step 2: You Pay to Qikink
To place your order on Qikink Dashboard, you make a payment to Qikink to print and ship your order. The payment is deducted in the form of credits. Learn how to recharge your account with credits
here.
Rs. 1 is equal to 1 Credit
Credits have no expiry.
To withdraw your credits, email
care@qikink.com and mention your registered email address with Qikink.
You must have sufficient credits to place your orders.
All order placements and refunds are credited and debited in the form of credits.
COD Order Fulfillment
If your customer has placed a Cash On Delivery (COD) order, you will receive the customer payment after the order is delivered.
Let's quickly see how COD order fulfillment works.
Step 1: You receive a COD order
Step 2: You place the order on the Qikink Dashboard
Step 3: You make a payment to Qikink for printing and shipping
Step 4: Customer pays the courier executive at the time of delivery
Step 5: Courier company pays Qikink (Courier companies take up to 7 working days to pay Qikink)
Step 6: Qikink pays the COD order amount collected by your customer to you in the form of credits or bank transfer
Learn about how Cash On Delivery - COD works
here
Example of order fulfillment
Let's say a t-shirt costs you Rs. 300 from Qikink and you sell the same for Rs. 599 to your customer.
Rs. 300 is your fulfillment cost and Rs. 599 is your retail price
In the case of a prepaid order, the customer pays Rs. 599 directly to your bank account. Qikink will only deduct Rs. 300 for fulfilling your order.
In case of a COD order, you pay Qikink Rs. 300 for order fulfillment and you will receive the COD amount of Rs. 599 in your credits or bank account.
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