Cash On Delivery - What It Is and How Does It Work?

How does Cash On Delivery work?

In this article, we will cover everything that you need to know about Cash On Delivery (COD) orders. 

How does COD work?

When you place a COD order on the dashboard, the order payment is collected from the customer at the time of delivery by the courier company. The amount is then transferred to Qikink's account. 

You can then choose how you would like to receive the COD amount from the options below : 

1. Add COD remittance to the wallet
2. Add COD remittance to my bank account

Setting up the remittance mode

Step 1: Go to Dashboard > Settings 
Step 2: Select 'Order Related 
Step 3: Enable the preferred option from the list under COD Remittances 
Step 4: Select Add COD Remittance to wallet and Add COD Remittance to my bank account

order related tab from qikink dashboard while setting up cod remittance payment option

You need to get your bank account verified by Qikink to receive the COD remittance.
Here's how you can do it - How to update my bank details?

Orders delivered on Saturday, Monday, and Tuesday will be remitted on Thursday.
Orders delivered on Wednesday, Thursday, and Friday will be remitted on Monday.
If you don't receive the remittance amount within the cycle due to any reason, it will be remitted within a week of delivery.

You can check out the COD payouts and remittance reports in the dashboard. Here's how to do it.

Login to your Dashboard. Go to Accounts > Select COD Payouts or COD Remittance

COD orders can not be fulfilled by India Post. Although most of the pin codes are serviceable by other carriers, in case it is serviceable only by India Post, then you will have to opt for an online payment mode. 

Hope this was helpful. Happy Selling!

    • Related Articles

    • How to obtain Proof Of Delivery (POD)?

      In this article, we will see what exactly is POD and how to request a POD. POD stands for Proof Of Delivery What is POD? POD (Proof Of Delivery) is a significant part of the delivery process as it establishes that the package has been delivered to ...
    • Delivery timeline

      The delivery SLA ranges from 48 hours to 7 days based on different shipping zones. It is also defined for the first attempt for the delivery of parcels. Since we ship from Coimbatore, Tamil Nadu, d elivery SLA for different zones is mentioned below- ...
    • India Post Shipping Services

      Qikink will ship your products through India Post when your customer's pin code is not serviceable by any couriers. Unlike other shipping providers, India Post's shipping charges will be shown at the time of assigning it. Qikink will charge the usual ...
    • Shipping Escalations

      In this article, we'll see how to handle different shipping escalations. So let's get started. Order Shipping Status is Undelivered If your customer has not received a call during the delivery or an attempt was not made, write to us within 24 hours ...
    • How is shipping calculated?

      Shipping is calculated on the total weight of the products ordered. For every domestic order, Qikink charges flat charge per 500 grams : Rs. 54 for Air shipping (exclusive 18% GST) Rs. 42.37 for surface shipping (exclusive 18% GST) Rs. 34 for COD ...