Out of stock
Even after adopting best practices to stock inventory, we cannot avoid products going out of stock completely. There may be due to several reasons like sudden surge in orders, quality failure before and after printing, etc. However, this does not stop us from working to resolve the stock issues to the maximum.
In this article, we will cover everything about out-of-stock and how you can take action on it.
Out Of Stock List
Qikink provides a consolidated list of all out-of-stock products along with the estimated restock date. Here's where you can find it.
Step 1: Log in to your Qikink Dashboard
Step 2: Go to Orders > No Stock Report
You can find the list of all products that are out of stock along with the estimated restock date.
Step 4: You can search for a product using the search bar.
You can also download the list of all the out-of-stock products by clicking on the EXCEL button.
How you can take action on out-of-stock orders
When you place an order for a product that is out of stock, the order is moved to LIVE-OOS status.
Here's what you can do here :
1. Check the restock date of the product in the No Stock list.
2. Contact your customer and confirm if he/she is willing to wait until the product re-stocks. If yes, then you can wait till the product restocks.
In case the customer is not willing to wait for the restock, you can
- Cancel the order
- Change the product color or size and place a new order
- Add a freebie for your customer at your cost to not lose the sale ( a low-priced product)
- Add a discount or coupon on a second purchase
All out-of-stock orders are printed first as and when the product gets restocked.
Related Articles
How to place your store orders?
You can read about integrating your Shopify store with Qikink. You can read about integrating your WooCommerce store with Qikink. Here's how you can place your store orders on Qikink Dashboard : Step 1: Log in to your Qikink Dashboard Step 2: ...Use Bulk Screen Printing for Store fulfilment orders
Bulk Printing of T-Shirts and Hoodies using screen printing method is most cost effective option with improved quality. Qikink is equipped with state of art screen printing setup with decade long experience. Your screen printing bulk orders will be ...How to edit or cancel an order?
You can cancel an order until it is in "Live" status. How to cancel an order? Step 1: If you wish to cancel an order after you have placed it, go to Orders > All orders Step 2: Select the order that you wish to cancel. Step 3: Click on the "X" icon ...How to re-ship the returned orders?
Customer returned products can be used for your store's upcoming orders. It will ease the order processing and ship it instantly to the customer. How does it help? Eventually, some of your orders will get returned from the customer for unavoidable ...How to opt box packing for your orders?
Box Packing Box packing provides an additional layer of protection and a polished presentation for your orders. It's a great way to improve the unboxing experience and your brand value with the customers. How it works? Opt-in while placing an order ...