You can cancel an order until it is in "Live" status.
How to cancel an order?
Step 1: If you wish to cancel an order after you have placed it, go to Orders > All orders
Step 2: Select the order that you wish to cancel.
Step 3: Click on the three dots icon under Actions and select cancel order
Step 4: Click Confirm to cancel the order.
The total order value will be transferred to your wallet credits after you cancel the order.
Edit an order after placing it
You can edit the shipping details only until the order is Printed.
Step 1: To edit existing order details, go to Orders > All orders
Step 2: Select the order in which the details need to be updated.
Step 3: Click on the three dots under Actions and select order info
Step 4: Make the changes you wish to make.
Step 5: Click Submit to confirm the changes.
You can only change the customer information and shipping details. You will have to cancel and place the order again in case you wish to change the ordered products.